Customer Complaint Management App

About the Customer Complaint Management App

Microsoft Form is used to collect Data collection and Data gathering from the Customers.

SharePoint is used as the Database to get response from the Form and also use as a Data source in Power Apps.

· It is used to create a list for the emails of the Customer Service Personnel

Power Apps is used to build an App that allows the Customer Personnel to track the complaints of a Customer.

· It is used to send Feedback messages to the Customers using Power Apps

Power Automate is used to create flow that:

· Get response from Microsoft Form to the SharePoint list

· Notify the Customer Personnel through the App and email every time a new complaint is added.

Technology Used

Microsoft Form allows your users to quickly and easily create custom quizzes, surveys, questionnaires, registrations and more

Organizations use Microsoft SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device.

Power Apps is a suite of apps, services, and connectors, as well as a data platform…